Terms of Use
Access to and use of sapiensstreetwear.com, our physical outlets, and the products and services available through the website are subject to the following terms, conditions, and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (www.sapiensstreetwear.com), you agree to all Terms of Service along with the Privacy Policy, which may be updated by us from time to time. Please check this page regularly to stay informed about any updates or changes.
We reserve the right to review, modify, or withdraw any part of the services without prior notice. We will not be liable if, for any reason, this website is unavailable at any time or for any period. From time to time, we may restrict access to certain parts or the entire website.
1. Introduction
The domain name www.sapiensstreetwear.com
is operated by SAPIENS STREETWEAR, a company incorporated under the laws of India with its registered office at 239, Lingayyan Thottam, Coimbatore, Coimbatore – 641001, Tamil Nadu, India.
These Terms of Service apply to your use of both our online and physical retail platforms.
2. Services
SAPIENS STREETWEAR is an online and offline retailer offering apparel and lifestyle products at competitive prices. Membership allows customers to purchase a wide range of products. Upon placing an order, sapiensstreetwear.com will ship the product to you, and you agree to pay for the purchased items as per the payment terms.
3. Your Account
By creating an account on our website, you agree that all information provided by you is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and restricting access to your device. You accept full responsibility for all activities that occur under your account.
If you believe your account has been compromised, please notify us immediately. We reserve the right to terminate accounts, refuse service, or remove/edit content at our sole discretion.
4. Privacy
Our Privacy Policy, incorporated by reference in these Terms of Service, outlines how we use and protect personal information provided by you. By using our website and visiting our physical stores, you agree to be bound by our Privacy Policy and warrant that all data provided is accurate and up to date.
5. Product Information & Pricing
Product images on the website are for illustrative purposes only. Although we make every effort to display colours accurately, we cannot guarantee that your device’s display will perfectly reflect the actual colour of the products. Items may vary slightly from the images shown.
Sizes and measurements are approximate but are represented as accurately as possible.
We strive to ensure all details, descriptions, and prices are accurate. However, in the event of an error in pricing or description, we will notify you as soon as possible. If we are unable to contact you, the order will be treated as cancelled, and any amount paid will be refunded in full.
Prices may change from time to time without notice but will not affect orders already dispatched. Prices include applicable taxes (such as GST) at prevailing rates. Please note that prices listed on the website apply only to online purchases and may differ from those at our physical outlets.
6. Payment
Upon receiving your order, a standard pre-authorization check is performed on your payment card to ensure sufficient funds are available. Orders will be processed only after successful payment authorization.
We accept Credit Cards, Debit Cards, Net Banking, UPI, and Cash on Delivery (COD) for eligible locations in India. For COD orders, a non-refundable fee of ₹75 is charged at the time of placing the order, with the remaining amount due upon delivery.
If COD is unavailable for your location, you may complete the purchase through online payment methods.
For further details, please refer to our Payment FAQs section.
7. Delivery
You will be provided with delivery options during checkout. Estimated delivery times are displayed on the order summary page.
Once your order is confirmed, you will receive an email containing the order details and estimated delivery time. Delivery delays may occur due to unforeseen circumstances. While we strive to keep you informed via email or SMS, we cannot be held responsible for any inconvenience caused by delivery delays.
Orders containing multiple items may be shipped separately and arrive at different times.
8. Returns & Refunds
If you wish to return an item, you may do so in accordance with our Return Policy. Please note that stationery and certain non-returnable products are excluded.
For detailed information, please refer to our Returns & Refunds Policy available on the website.
9. Intellectual Property Rights
All intellectual property rights in the products, content, images, graphics, logos, and software on this website are owned exclusively by SAPIENS STREETWEAR.
The “SAPIENS STREETWEAR” name, logo, and all related product or service marks are registered trademarks or trade names of the company. You may not use these marks or any content from the website without our express written permission.
10. Third-Party Websites and Content
Our website may include links to third-party platforms such as Facebook, Instagram, or others for sharing or promotional purposes. SAPIENS STREETWEAR is not responsible for the content, availability, or practices of such third-party websites.
We disclaim all liability for any content posted by users on these platforms in their personal capacity.
11. Indemnification
You agree to indemnify, defend, and hold harmless SAPIENS STREETWEAR, its directors, officers, employees, and affiliates from any claims, damages, liabilities, or costs arising from your use of the website, breach of these Terms, or violation of any law or third-party rights.
12. Violation & Termination
We reserve the right, in our sole discretion, to terminate or suspend your access to the website without prior notice if you violate these Terms of Service or any related policy.
In such cases, you remain liable for any payments due prior to termination.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu, India.
14. Wallet Cashback & Cancellation Policy
Cashback will be credited to your wallet after successful delivery of your order.
Wallet balance can only be used for purchases on our website.
Wallet balance cannot be transferred or withdrawn to a bank account.
Cancellation refunds will be credited to your wallet immediately to avoid bank transaction charges.
If you have any questions, comments, or concerns regarding these Terms of Service or our website, please contact us at:
E-mail: care@sapiensstreetwear.com
Office: SAPIENS STREETWEAR, 239, Lingayyan Thottam, Coimbatore, Coimbatore – 641001, Tamil Nadu, India